MT88 Privacy Policy — Your Data Privacy & Security

Introduction & Policy Scope

Welcome to the mt88 Privacy Policy. This document clearly and transparently explains how the mt88 platform (mt88.bz) collect, use, store, protect, and in certain circumstances, share your personal information when you use our services.

We understand that privacy is something every user values deeply. At mt88, protecting your personal information is not merely a legal obligation — it is part of our responsibility as a platform trusted by thousands of players across Malaysia.

By registering or using the MT88 platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Information That We Collect

2.1 Information You Provide Directly

When registering and using mt88, you provide us with the following information:

• Identity Information — Full name, date of birth, identity card or passport number.
• Contact Information — Email address, phone number, residential address.
• Financial Information — Bank account details, bank name, information related to the payment method used.
• KYC Documents — A copy of your IC, passport, utility bill, or bank statement for identity verification purposes.
• Account Information — Username, password (stored in encrypted form), account preferences.

2.2 Automatically Collected Information

When you use the MT88 platform, our systems automatically record certain technical information:

• IP address and general geographic location information.
• Browser type, operating system, and device model used.
• Pages visited, visit duration, and platform usage patterns.
• Game session data including bets, wins, and transaction history.
• Technical error logs for platform maintenance and improvement purposes.

2.3 Information from Third-Party Sources

In certain cases, MT88 may receive information about you from trusted third parties, such as identity verification service providers or payment providers, solely for the purpose of verifying your identity and securing your transactions.

How We Using Your Data

3.1 Primary Purposes of Use

The information you provide to mt88 is used solely for legitimate and necessary purposes to operate our platform effectively:

• Verify your identity during registration and the KYC process to meet legal requirements.
• Process deposits and fund withdrawals securely and accurately.
• Provide responsive customer support whenever you need assistance.
• Send important account-related notifications such as transaction confirmations and security updates.
• Manage promotions, bonuses, and rewards programmes you are eligible for.
• Monitor platform activity to detect and prevent fraud, money laundering, and unauthorised access.
• Comply with applicable legal obligations and regulations.

3.2 Platform Improvement

We use aggregated usage data (without identifying individual users) to understand platform usage patterns, identify areas for improvement, and develop better new features to enhance your gaming experience.

3.3 Marketing Communications

With your consent, MT88 may send you information about promotions, special offers, and platform news via email or in-app notifications. You may unsubscribe from these marketing communications at any time via the "unsubscribe" link in any email or through your account settings.

Sharing & Data Disclosure

Mt88 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited situations, we may need to share some of your information:

4.1 Trusted Service Providers

Mt88 works with selected third-party service providers to support our platform operations. These include payment service providers, identity verification providers, and technical infrastructure providers. All such providers are bound by strict data protection agreements and are only permitted to use your data for specified purposes.

4.2 Legal Obligations

Mt88 may disclose your information to government authorities, law enforcement agencies, or regulatory bodies when required by law, court order, or in the context of a legitimate criminal investigation. In all such cases, we will disclose only the minimum necessary information and will notify you (where legally permitted) of such disclosure.

4.3 Protection of Platform Interests

Where necessary to protect the rights, property, or safety of mt88, our users, or the public, we may disclose the required information to the relevant parties. This includes sharing information with other companies for fraud prevention and credit risk reduction purposes.

Storage & Data Security

5.1 Security Infrastructure

Mt88 invests seriously in cybersecurity infrastructure to ensure your data is always protected. The security measures we employ include:

• 256-bit SSL/TLS Encryption for all communications between your browser and our servers.
• Static data encryption for all sensitive information stored in our database.
• Firewalls and intrusion detection systems that continuously monitors traffic.
• Two-Factor Authentication (2FA) available to protect your account from unauthorised access.
• Regular security audits by independent cybersecurity experts.
• Internal access controls strict controls ensure only authorised personnel can access user data.

5.2 Data Retention Period

Mt88 retains your personal data for as long as your account is active or as long as necessary for service purposes. After account closure, we will retain your data for the period required by applicable laws and regulations (typically between 5 to 7 years), after which the data will be securely deleted or anonymised.

5.3 Security Incident Response

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach that may affect you, mt88 is committed to notifying you in a timely manner and taking immediate action to minimise any impact.

Your Rights as a Data Owner

As an mt88 user, you have certain rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

To exercise any of the above rights, contact the mt88 support team via live chat or the email address listed at the bottom of this page. We will respond to your request within 30 business days.

Cookie & Tracking Technology

Mt88 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for you. Cookies are small text files stored on your device when you visit our platform.

7.1 Types of Cookies We Use

• Essential Cookies — Required for core platform functions such as login and session management. Cannot be disabled.
• Performance Cookies — Collects information about how you use the platform to help us improve it. Data is collected anonymously.
• Functional Cookies — Stores your preferences such as language and display settings to personalise your experience.
• Analytics Cookies — Helps us understand aggregated traffic patterns and platform usage for continuous improvement.

7.2 Managing Cookie Preferences

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the MT88 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

Children & Special Protection

The mt88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If you are a parent or guardian and believe your child has provided us with personal information without your knowledge, please contact us immediately. We will take the necessary steps to delete that information and close the relevant account without delay.

Mt88 applies age verification procedures during the registration and KYC process to ensure only age-eligible users access our platform.

Policy Amendments & Change Notifications

Mt88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We will notify you of any material changes through the following means:

• In-platform notification upon your next login.
• Email to the address registered in your account.
• Updates the "Last Updated" date at the top of this page.

Continued use of the mt88 platform after changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

Contact Us & Privacy Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mt88 handles your personal data, we encourage you to reach out to us directly. Our data protection team will respond to your enquiry with full diligence.

You can reach the MT88 team via:

• Live Chat — Available 24 hours a day, 7 days a week on the mt88 platform.
• Support Email — [email protected] (displayed in the footer section of this page).

For privacy complaints that cannot be resolved directly, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.